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Effective: July 14, 2026

These Terms of Use ("Terms") govern your access to and use of the Wheeler & Associates, Inc. website and related online tax inquiry and payment services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

  1. Eligibility & Use
  2. Access, Availability & Modifications
  3. Tax Data & Privacy
  4. Online Payments
  5. Acceptable Use
  6. Intellectual Property
  7. Third-Party Services
  8. Disclaimers
  9. Limitation of Liability
  10. Indemnification
  11. Governing Law & Disputes
  12. Changes to the Terms
  13. Contact

1) Eligibility & Use

  • You must be capable of forming a binding contract to use payment and other transactional features of the Services.
  • You are responsible for the accuracy of information you submit, including account numbers and payment details.
  • You must promptly notify Wheeler & Associates of any suspected unauthorized use of the Services related to your payments or information.

2) Access, Availability & Modifications

  • We strive for high availability but do not guarantee uninterrupted access. Planned maintenance and unforeseen outages may occur.
  • We may modify, suspend, or discontinue features to improve performance, security, or user experience.
  • You are responsible for compatible devices, browsers, and internet access.

3) Tax Data & Privacy

Information displayed through the Services may include public tax roll data and related records received from appraisal districts and taxing authorities. You retain responsibility for confirming that payments and change requests you submit are accurate and authorized.

  • We process personal and account data to provide the Services, comply with law, and protect Wheeler & Associates, our clients, and users, as described in our Privacy Policy.
  • You are responsible for ensuring you have authority to view, update, or pay an account when using the Services.
See our Privacy Policy for details on categories of data, purposes of processing, and your choices.

4) Online Payments

  • Online payments are processed by third-party payment processors. By submitting a payment, you authorize the charge for the amount due, including any applicable convenience or processing fees disclosed at the time of payment.
  • A payment is considered submitted when the processor confirms authorization. Posting to the tax account may take additional time.
  • You are responsible for confirming the correct account and amount before submitting payment.
  • Refunds, if any, are handled according to applicable law, taxing authority policies, and processor rules.

5) Acceptable Use

You agree not to, and not to allow others to:

  • Violate law, infringe rights, or submit unlawful, abusive, or deceptive information.
  • Upload malicious code, scrape or harvest data, probe or bypass security, or overload the Services.
  • Misrepresent identity, impersonate others, or interfere with another user's access.
  • Attempt unauthorized access to accounts, systems, or data that you are not entitled to view or pay.

6) Intellectual Property

  • Wheeler & Associates, the Services, and all related software, designs, and content (excluding third-party and public tax data) are owned by Wheeler & Associates or its licensors and are protected by intellectual property laws.
  • No rights are granted except the limited, revocable, non-transferable right to use the Services as made available to the public.

7) Third-Party Services

Payment processors, hosting providers, and other integrations are provided by third parties. Your use of those services may be governed by their terms and privacy policies. Wheeler & Associates is not responsible for third-party services.

8) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WHEELER & ASSOCIATES, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION. INFORMATION DISPLAYED MAY DEPEND ON DATA RECEIVED FROM APPRAISAL DISTRICTS AND OTHER SOURCES AND MAY CONTAIN ERRORS OR OMISSIONS.

Wheeler & Associates, Inc. and its affiliates assume no liability for damages incurred as a result of errors, omissions, discrepancies, and information received from the CADs.

9) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHEELER & ASSOCIATES, INC. WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

10) Indemnification

You agree to defend, indemnify, and hold Wheeler & Associates, Inc., its affiliates, and personnel harmless from any third-party claim, damage, or expense arising from your misuse of the Services, your violation of these Terms, or your violation of law or third-party rights.

11) Governing Law & Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflicts of laws principles. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Harris County, Texas.

12) Changes to the Terms

We may update these Terms from time to time. If changes are material, we will provide notice by posting the updated Terms on this page. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

13) Contact

If you have questions about these Terms, contact us at:

Wheeler & Associates, Inc.
6935 Barney Road, Suite 110
Houston, Texas 77092
Phone: (713) 462-8906
Or visit our Contact page.

© Wheeler & Associates, Inc. All rights reserved.